How Payment And Account Data Fits
Our Privacy Policy covers the details you provide when creating an account, confirming your phone number and contacting support about an account or wallet status. We may record payment references, transaction amounts and status messages linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account
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activity; we do not need your wallet password to match a receipt. We use these records to process account requests, investigate payment mismatches, maintain security and meet applicable legal duties. Access to the lobby and any eligibility decision depends on local law. We share data only
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with service providers needed for hosting, payment processing, security or legal requests, and we require those parties to handle it for the stated purpose. We keep records for as long as needed for those purposes, then remove or anonymise them under our retention process. Contact us
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through the account support route when you want a copy, correction or clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.